IMPORTANT NOTES: All online orders will require our factory to review details prior to finalizing transaction. Packaging for our products often require our factory to make custom packaging thereby it is not possible to offer shipping charges on line. We appreciate your understanding and your business.
Step 1 – Register
Register and become a Member of Clarasonic.
Select Register and follow instructions shown on screen.
New Members will create a user name and enter their own password.
Once a Member is registered, the Member can now order material on Clarasonic website.
Members will be required to provide details including shipping address & contact telephone number that are required information for us to ship materials from our Thailand factory to your destination.
We do not offer credit card payments, however we do accept Paypal (internet banking) which allows customers several methods for payment options including acceptance of credit cards.
Step 2 – Login & Order
Proceed to Products and select items and enter quantities.
Proceed to Check Out once all desired items are selected.
Step 3 – Check Out
After Checking Out, submit your order to Clarasonic for processing.
Our factory will confirm the order and provide you with a quotation for Thai Post EMS service which offers service to most locations in the world.
Other shipping services such as DHL, FedEx, UPS, TNT as well as cargo boat and air shipments are available. Additional service fees may be included for other shipping services and will be explained to the customer for their final approval.
Step 4 – Make Payment
Our quotation sent to you will offer details of official Clarasonic bank accounts which can receive payments for orders along with our Paypal account details.
Once our factory receives confirmation of payment, we will inform the customer and our factory will schedule the order for processing.
Our factory takes orders on a 1st pay \ 1st serve basis and may require 1-2 weeks to complete an order, however often we may finish orders more quickly.
Step 5 – Shipping
After your order has been completed, our factory will send an email providing the shipping company and tracking information as well as a soft copy of the shipping documents for your records.
If there are any special requests for shipment, please provide to us your instructions and we will attempt to support.
We pride ourselves on offering the best service possible with hopes of gaining a happy repeat customer.
Please feel free to let us know how we may improve our support.